Question 1

What is Gendo's AI-powered design tool?

Accepted Answer

Gendo is a professional AI-powered design tool built specifically for architectural visualisation services. It enables architecture teams to transform sketches into photorealistic renders, explore design options, and collaborate on projects in a shared canvas workspace.

Question 2

How do I get started with AI rendering software?

Accepted Answer

Sign up for a free account at app.gendo.ai. You'll have immediate access to unlimited watermarked architectural visualisation rendering, one project, and up to 50 assets on your canvas. No credit card required—start creating design renderings in minutes.

Question 3

Does Gendo work with SketchUp, Revit, and Rhino for architecture visualisation?

Accepted Answer

Yes, Gendo integrates with any software architecture visualisation workflow. Simply export your SketchUp, Revit, Rhino, or any CAD renders and upload them to Gendo's canvas. Our AI rendering software supports all major image formats including PNG, JPG, and TIFF for seamless architectural visualisation rendering.

Question 4

How do I get better results from AI architectural rendering?

Accepted Answer

For best architectural visualisation rendering results: use clear, descriptive prompts specifying materials, lighting, and style; start with clean base images or sketches; iterate using the chat assistant to refine interior rendering or exterior details; and explore our Learn resources for design rendering workflow tutorials.

Question 5

What is the Gendo Assistant and what can it do?

Accepted Answer

The Gendo Assistant is your AI design partner that understands architecture. If you can describe it, Gendo can render it. Swap materials, shift the lighting, add context, refine the mood, request feedback—the Assistant handles any instruction you can articulate. It's not limited to preset options; it interprets natural language to execute complex architectural transformations.

Question 6

Can the Assistant really do anything I ask?

Accepted Answer

Yes—if you can describe it, the Assistant can attempt it. Ask for 'perforated corten steel cladding with afternoon light' or 'show me three roofing options side by side' or 'make the interior feel more Scandinavian.' The only limit is your imagination. The Assistant maintains architectural intent while executing your creative vision.

Question 7

Does the Assistant remember previous changes?

Accepted Answer

Yes, the Assistant retains full context of your conversation. It remembers every material swap, lighting adjustment, and stylistic choice you've made. This means you can say 'go back to the timber option but keep the new lighting' and it understands exactly what you mean—no need to re-explain your design decisions.

Question 8

Can the Assistant give me design feedback?

Accepted Answer

Absolutely. Ask 'what would improve this composition?' or 'does this facade feel balanced?' and the Assistant provides thoughtful architectural feedback. It can suggest material pairings, identify spatial issues, recommend lighting approaches, or offer alternative directions—acting as an always-available design critic.

Question 9

How fast does the Assistant respond?

Accepted Answer

The Assistant generates iterations in approximately 8 seconds. This near-instant turnaround means you can explore dozens of variations in a single session—testing materials, lighting conditions, seasonal contexts, and stylistic directions at a pace that keeps up with your thinking.

Question 10

How is the Gendo Assistant different from ChatGPT or Gemini?

Accepted Answer

General AI tools can edit images, but the Gendo Assistant edits architecture. It understands building geometry, maintains structural accuracy, respects spatial relationships, and applies changes in architecturally coherent ways. When you ask for 'warmer materials,' it knows how that translates to facade treatment, not just colour adjustment.

Question 11

What are some example prompts for the Assistant?

Accepted Answer

Try prompts like: 'Change the facade to weathered zinc with deep window reveals,' 'Show this at golden hour with long shadows,' 'Add a green roof with native planting,' 'Make the interior feel like a Japanese ryokan,' 'What if the ground floor was entirely glazed?' or 'Give me three cladding options to compare.' The Assistant handles abstract directions as well as specific technical requests.

Question 12

What is render AI and how does it work for architecture?

Accepted Answer

Render AI uses machine learning to transform architectural sketches, CAD exports, and concept drawings into photorealistic architectural visualisation rendering. Gendo's architecture AI rendering tool analyses your input image and applies trained models to generate professional design renderings with accurate materials, lighting, and spatial context.

Question 13

Can Gendo create 3D architectural interior rendering?

Accepted Answer

Yes, Gendo excels at interior rendering. Upload your floor plans, 3D model exports, or concept sketches and our AI rendering software will generate photorealistic 3D architectural interior rendering services quality outputs. Perfect for residential, commercial, and hospitality interior design rendering projects.

Question 14

How do I create architecture renders with people?

Accepted Answer

Gendo's Populate feature lets you add realistic people to any architecture render with people in natural poses and appropriate scale. Simply click 'Populate' on your design rendering to add entourage—from business professionals to construction workers—that brings your architectural visualisation to life.

Question 15

Is Gendo suitable as a concept design AI tool?

Accepted Answer

Absolutely. Gendo is purpose-built as a concept design AI tool for early-stage architectural exploration. Generate multiple design rendering variations from a single sketch, compare options side-by-side on the canvas, and iterate rapidly using natural language prompts to refine materials, massing, and atmosphere.

Question 16

Can I use Gendo for home design rendering?

Accepted Answer

Yes, Gendo is ideal for home design rendering projects. Whether you're visualising residential extensions, new builds, or interior renovations, our AI-powered design tool generates professional architectural visualisation rendering that helps clients understand and approve designs faster.

Question 17

What AI architectural rendering tools does Gendo offer?

Accepted Answer

Gendo's architecture AI rendering tool includes: Render (transform sketches into photorealistic images), Enhance (upscale for print-quality output), Populate (add architecture render with people), Chat Assistant (natural language design refinements), and Style Transfer (apply material and lighting changes to your design rendering).

Question 18

How fast is AI rendering software compared to traditional rendering?

Accepted Answer

Gendo's AI rendering software generates architectural visualisation rendering in 8–15 seconds—compared to hours or days with traditional rendering. The Chat Assistant provides near-instant iterations for quick refinements like material swaps or lighting adjustments, dramatically accelerating your design rendering workflow.

Question 19

What resolution do AI architectural renders output?

Accepted Answer

Gendo generates high-resolution architectural visualisation rendering suitable for client presentations, planning applications, and competition submissions. Use our Enhance tool to upscale design renderings for print-quality deliverables and large-format displays.

Question 20

Does Gendo use credits for AI rendering?

Accepted Answer

No, Gendo does not use a credit system. Free users get unlimited watermarked architectural visualisation rendering. Studio plan users get unlimited unwatermarked design renderings with additional team collaboration features for professional architectural visualisation services.

Question 21

What do I get on the Free plan for architectural visualisation?

Accepted Answer

Free plan includes: unlimited watermarked AI architectural rendering, 1 project, up to 50 assets per canvas, access to all design rendering tools (Render, Enhance, Populate, Chat), and full canvas functionality. Perfect for trying Gendo's AI-powered design tool or personal projects.

Question 22

How does Studio pricing work for architectural visualisation services?

Accepted Answer

Studio plan starts at £79/month (or equivalent in EUR/USD) with a minimum of 5 seats included. You can add additional seats at £15/seat/month. Annual billing saves you 2 months—perfect for architecture practices needing professional AI rendering software.

Question 23

Why is there a 5-user minimum for Studio?

Accepted Answer

Gendo is designed for collaborative studio workflows. The 5-seat minimum reflects our focus on team-based architectural visualisation services where multiple designers, directors, and stakeholders work together on design rendering projects.

Question 24

Are free AI architectural renders unlimited?

Accepted Answer

Yes, free users can generate unlimited architectural visualisation rendering. All outputs on the free plan include a Gendo watermark. Upgrade to Studio for unwatermarked, commercial-ready design renderings.

Question 25

Why are my design renderings watermarked?

Accepted Answer

Watermarks appear on all Free plan outputs. This allows us to offer unlimited free AI rendering software access while reserving commercial-quality, unwatermarked architectural visualisation rendering for Studio plan subscribers. Upgrade to Studio to remove watermarks.

Question 26

What is a Project in Gendo?

Accepted Answer

A Project in Gendo is a container for your architectural visualisation work—typically representing a building, site, or client engagement. Each project contains one or more canvases where you explore design rendering options, store iterations, and collaborate with your team on architectural visualisation services.

Question 27

What is the Multi Asset Canvas for design rendering?

Accepted Answer

The Multi Asset Canvas is Gendo's collaborative workspace where your team can arrange, compare, and iterate on multiple architectural visualisation rendering outputs simultaneously. Think of it as an infinite whiteboard purpose-built for architectural visualisation decision-making.

Question 28

What counts as an asset in architectural visualisation?

Accepted Answer

An asset is any image placed on your canvas—whether uploaded, generated, or enhanced. This includes source images, AI architectural renders, interior rendering variations, and any design rendering you add to the workspace.

Question 29

How many assets can Free users have?

Accepted Answer

Free users can have up to 50 assets per canvas within their single project. Studio plan users have expanded limits and can create unlimited projects for their architectural visualisation services.

Question 30

How does team collaboration work for architectural visualisation?

Accepted Answer

Studio enables real-time collaboration where multiple team members can work on the same design rendering canvas simultaneously. You'll see live cursors, shared comments, and instant updates—similar to Figma or Miro, but purpose-built for architectural visualisation services workflows.

Question 31

How do I manage my Studio team?

Accepted Answer

Team admins can invite members via email, manage permissions, and adjust seat count from the team settings. Each team member gets their own login while sharing access to all AI rendering software projects and design rendering assets.

Question 32

Do you offer Enterprise plans for large architectural practices?

Accepted Answer

Yes, we offer Enterprise plans for larger organisations requiring SSO, dedicated support, custom integrations, or volume pricing for 3D architectural interior rendering services at scale. Contact our team to discuss your requirements.

Question 33

Can I use AI architectural renders commercially?

Accepted Answer

Yes, Studio plan outputs are fully licensed for commercial use including client presentations, competition entries, marketing materials, and publications. Free plan design renderings include watermarks and are intended for personal or evaluation use of our AI-powered design tool.

Question 34

Who owns the generated architectural visualisation renders?

Accepted Answer

You retain full ownership of your generated design renderings. Gendo does not claim rights to your creations, and your work remains confidential. We never use client projects for training or public examples without explicit permission.

Question 35

How does Gendo handle my architectural visualisation data?

Accepted Answer

Gendo is built with enterprise-grade privacy for professional architectural visualisation services. Your projects, prompts, and design rendering outputs are private by default. We do not share or sell your data, and you can delete your content at any time.

Question 36

How do I contact support for AI rendering issues?

Accepted Answer

For technical support with our AI rendering software, email support@gendo.ai. Studio customers receive priority support with faster response times. For sales enquiries or demos of our architectural visualisation services, book a call with our team.

Question 37

Why did my architectural render generation fail?

Accepted Answer

AI rendering may fail due to: unsupported image formats, images that are too small (minimum 512px), network connectivity issues, or content policy restrictions. Try re-uploading your source image or adjusting your design rendering prompt.

Question 38

Why is Gendo's AI rendering software running slowly?

Accepted Answer

Performance can be affected by: large canvas with many architectural visualisation assets (try archiving unused items), browser memory limitations (refresh the page), or network connectivity. For persistent issues with design rendering, contact support.

Question 39

How do I cancel or change my subscription?

Accepted Answer

You can manage your AI rendering software subscription from your account settings. Changes take effect at the end of your current billing period. Contact support if you need immediate assistance with billing for your architectural visualisation services.

Question 40

What is Gendo?

Accepted Answer

Gendo is an AI-powered architectural design platform for creating, refining, and presenting architectural visuals. It combines AI rendering, material editing, and collaboration tools in a shared canvas.

Question 41

What is the Gendo Canvas?

Accepted Answer

The Gendo Canvas is an infinite, browser-based workspace where you upload images, generate renders, and manage design iterations in one place.

Question 42

What is Gendo Space?

Accepted Answer

Gendo Space is your dashboard for managing projects, teams, and organisations. It's where you create projects, invite collaborators, and access account settings.

Question 43

How do I start a new project in Gendo?

Accepted Answer

Go to Gendo Space, click the "New Project" button, enter a name, and save. Your project opens directly on the canvas.

Question 44

How do I upload images to the canvas?

Accepted Answer

Click Upload Image in the bottom toolbar and add your sketch, CAD screenshot, or reference image. Adding context improves AI results.

Question 45

What types of images can I use in Gendo?

Accepted Answer

You can use sketches, CAD screenshots, 3D exports, renders, site photos, and material references.

Question 46

Do I need prompt engineering to use Gendo?

Accepted Answer

No. Gendo includes prompt enhancement and an AI Assistant, so you can generate high-quality results without complex prompts.

Question 47

What is AI rendering in Gendo?

Accepted Answer

AI rendering converts sketches and design images into high-quality architectural renders using AI, helping you visualise ideas quickly.

Question 48

What does Render Design do?

Accepted Answer

Render Design transforms sketches, CAD images, and 3D views into photorealistic architectural renders.

Question 49

How do I create an architectural render?

Accepted Answer

Select your image, open Render Design, describe the scene, and generate. Add a reference image for better results.

Question 50

Can I use reference images for rendering?

Accepted Answer

Yes. Reference images improve accuracy in materials, lighting, and overall style.

Question 51

How long does rendering take?

Accepted Answer

Most renders are generated in 10–40 seconds.

Question 52

Will rendering overwrite my original image?

Accepted Answer

No. New renders are generated alongside your original image.

Question 53

Can I generate multiple render variations?

Accepted Answer

Yes. You can create and compare multiple variations on the canvas.

Question 54

Can I turn a sketch into a render?

Accepted Answer

Yes. Gendo supports sketch-to-render workflows for quick concept visualisation.

Question 55

What is the Describe tool?

Accepted Answer

The Describe tool generates architectural visuals from text prompts, with optional reference images.

Question 56

How do I write better prompts for rendering?

Accepted Answer

Include subject, materials, lighting, context, and style. Use prompt enhancement to improve results.

Question 57

What does the Swap Material tool do?

Accepted Answer

The Swap Material tool lets you change materials on selected parts of an image without altering the rest of the design.

Question 58

How do I swap materials in a render?

Accepted Answer

Select the image, open Swap Material, highlight the area, describe the material, and generate. Use a reference image for better accuracy.

Question 59

What is the best way to select areas for material changes?

Accepted Answer

Use the Polygon tool for precise edges and the Lasso tool for organic shapes.

Question 60

Can I use material reference images?

Accepted Answer

Yes. Reference images help control texture, colour, and finish.

Question 61

What does the Style tool do?

Accepted Answer

The Style tool changes the visual appearance of an image while preserving its architectural structure.

Question 62

Does the Style tool change the design itself?

Accepted Answer

No. It only affects visual style, not geometry or layout.

Question 63

What style options are available?

Accepted Answer

Gendo includes presets such as sketch styles, diagram styles, and stylised render modes.

Question 64

What does the Enhance tool do?

Accepted Answer

Enhance improves image quality by refining lighting, textures, and detail.

How can we help?

Gendo FAQ Assistant

Getting Started

Gendo Assistant

AI Rendering

Plans & Pricing

Canvas & Projects

Studio Teams

Licensing & Commercial Use

Support

How can we help?

Gendo FAQ Assistant

Getting Started

What is Gendo's AI-powered design tool?

How do I get started with AI rendering software?

Does Gendo work with SketchUp, Revit, and Rhino for architecture visualisation?

How do I get better results from AI architectural rendering?

What is Gendo?

How do I start a new project in Gendo?

What types of images can I use in Gendo?

Do I need prompt engineering to use Gendo?

Can I use Gendo for client presentations?

Can I use Gendo for planning submissions?

How do I keep visuals consistent?

Should I generate multiple versions of a design?

What is the best workflow for high-quality outputs?

Gendo Assistant

What is the Gendo Assistant and what can it do?

Can the Assistant really do anything I ask?

Does the Assistant remember previous changes?

Can the Assistant give me design feedback?

How fast does the Assistant respond?

How is the Gendo Assistant different from ChatGPT or Gemini?

What are some example prompts for the Assistant?

What is the Gendo AI Assistant?

What can the AI Assistant do?

Do I need to choose tools manually?

Can I upload images into the AI Assistant?

Can I review prompts before generating?

How do I add AI results to the canvas?

AI Rendering

What is render AI and how does it work for architecture?

Can Gendo create 3D architectural interior rendering?

How do I create architecture renders with people?

Is Gendo suitable as a concept design AI tool?

Can I use Gendo for home design rendering?

What AI architectural rendering tools does Gendo offer?

How fast is AI rendering software compared to traditional rendering?

What resolution do AI architectural renders output?

What is AI rendering in Gendo?

What does Render Design do?

How do I create an architectural render?

Can I use reference images for rendering?

How long does rendering take?

Will rendering overwrite my original image?

Can I generate multiple render variations?

Can I turn a sketch into a render?

What is the Describe tool?

How do I write better prompts for rendering?

What does the Swap Material tool do?

How do I swap materials in a render?

What is the best way to select areas for material changes?

Can I use material reference images?

What does the Style tool do?

Does the Style tool change the design itself?

What style options are available?

What does the Enhance tool do?

When should I use Enhance?

Can I guide the Enhance tool with prompts?

What does the Upscale tool do?

What upscale options are available?

What is the Populate tool?

Can I control crowd density?

Can I control who appears in the scene?

What is the Custom Cutout tool?

What can I customise in a cutout?

Can I combine Populate and Custom Cutouts?

Plans & Pricing

Does Gendo use credits for AI rendering?

What do I get on the Free plan for architectural visualisation?

How does Studio pricing work for architectural visualisation services?

Why is there a 5-user minimum for Studio?

Are free AI architectural renders unlimited?

Why are my design renderings watermarked?

Is Upscale available on the Free plan?

How do I upgrade my plan?

Can I add more seats?

How do I view invoices?

How do I change my payment method?

How do I cancel my subscription?