Subscription Management
View invoices, change payment methods, manage seats, and understand cancellation.
Managing Your Subscription
If you are the owner of an organization, you can manage your Gendo subscription directly inside Gendo. This includes viewing invoices, changing payment methods, managing seats, and cancelling your subscription. If you are not the owner, you will not see these options and will need to contact the organization owner.
Understanding the interface
From the Profile Menu (Inside Canvas)
Open any project canvas. Click your profile icon in the top-right corner of the screen. A menu will appear — click Manage Subscription. This will open the Organization → Subscription panel where you can view your current plan, manage seats, view invoices, and change payment methods.
From the Organization Menu (Projects Page)
Go to the Projects page, click your Organization name in the top-left corner, select Manage org, then select Subscription. This opens the same subscription management page.
Step by Step
Manage seats and billing
Inside the Subscription panel you can manage seat allocation (Studio plans include 5 editor seats by default), invite team members, add or remove seats, view invoices, and change payment method.
For details on inviting members and managing roles, see the Team Management guide.
Cancel your subscription
Open Manage Subscription, go to Organization → Subscription, click Cancel subscription, and confirm your cancellation.
What happens after cancelling
Your Studio plan remains active until the end of the billing cycle, then automatically downgrades to the Free plan. After downgrading: you are limited to 1 active project (additional projects become frozen), 2 editor seats (additional members become view-only), public share links are deactivated, exports include a watermark, and new work does not include a commercial license.
Get Better Results
Only the Organization Owner can manage subscriptions — if you don't see the option, contact your organization owner.
Studio plans include 5 editor seats by default — check your seat count before inviting new members.
Cancelling does not delete your work — your projects and images remain stored in Gendo.
After downgrading, additional projects become frozen but are not deleted — resubscribe to unlock them.
